Overview

Emotional Intelligence (EQ) underlies our self-awareness, empathy, leadership, and resilience. From our training on this course, we have found that the EQ of leaders directly correlates to employees’ tenure and productivity, with most employees caring more about their relationship with their line managers more than their salary. EQ is a key ingredient in successful leadership and can be developed through practice. This course shows you how to harness your own emotions and those of others to enhance decision-making, improve behaviour, and facilitate high performance.