5.1 The Lender may not, as security or for collection arrangement purposes, keep in possession, or make use of any bank cards or personal information such as pin codes of the Borrower.
5.2 The Lender may not use any process documents signed in blank by the Borrower.
5.3 The Lender may not collect or attempt to collect any amount in respect of costs exceeding costs allowed in terms of the Magistrate’s Court Act, 1994 (Act No. 32 of 1994) or make use of any collection methods not authorised by Law.